Customer support is an essential part of any bookmaker’s work since the user experience depends on the functioning of this department. Efficient support solves problems quickly and responds promptly to user questions. In this review, we will analyze this aspect of the work of the Nigerian bookmaker Nairabet and draw conclusions on its customer care service quality.

Bookmaker Overview

Nairabet is one of the leaders among betting platforms in Nigeria. The company started operation in 2009. The founder is a Nigerian politician and public person, Akin Alabi. The bookmaker focuses on African bettors, and English is the only available language on the Nairabet website. 

The Nairabet bookmaker offers a convenient mobile version with the same set of functions as the desktop one. Bettors can use a regular and lite mobile site version, which is helpful for different gadgets (smartphones and tablets). The choice of sports is also quite competitive. To learn more about this platform, read our detailed Nairabet review.

Nairabet Customer Support

The bookmaker’s support works around the clock, and this is a big plus because bettors face difficulties not only during working hours. In addition, judging by the reviews, this department works professionally and efficiently. The bookie provides various options for communication, increasing users’ convenience.


The specialist response time varies. If you need a quick solution to a problem, use the phone, as you will receive an answer by mail within 24 hours.

22,000 NGN in Free Bets


The organization of the support service is a crucial indicator of the bookmaker’s work. We must admit that the platform has done an excellent job with this task. Support is available round the clock and provides various communication channels. Therefore, you can quickly contact a specialist and get a solution or answer.

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